Where do I register for Avant Première?
Register at event.avant-premiere.net, the official event platform, where you can purchase your ticket, schedule meetings, access screenings, and view the programme. The Avant Première website provides general information about the event.
I attended last year — do I use my old login?
Yes. Log in to event.avant-premiere.net using the same email address and password as last year.
If you've forgotten your password, use the Forgot password? link on the login page. If the reset email doesn't arrive within a few minutes, check your spam folder. If you still haven't received it, contact office@imz.at.
I see the message "An error occurred during login."
Make sure you're logging in at event.avant-premiere.net. If the platform doesn't recognise your email address, contact office@imz.at and we'll check your profile.
How do I register under my organisation?
During registration, complete the Organisation information step to join an existing organisation or create a new one.
Can I register two or more participants with the same email address?
No — each participant must have their own profile and a unique email address. If you're registering several colleagues from the same organisation, please register each person separately. If you're registering a larger group, contact Galina at g.kukenko@imz.at to discuss company rates.
Where can I learn how to use the event platform?
See the event platform Participant Guide for instructions on completing your profile, requesting meetings, and managing your schedule.
If I add a session to my personal agenda, do I have to attend?
No — your agenda is just a planning overview for your convenience. Adding a session doesn't oblige you to attend.
Where can I find the ticket prices?
See the full overview here.
Where do I find my invoice?
Log into your profile and open Payment & Billing, where you can view your invoice and download it as a PDF.
I accidentally paid twice — what do I do?
Contact office@imz.at and we'll resolve it for you.
What's the cancellation policy if I can't attend on short notice?
See the General Terms & Conditions, Section 2.6 "Cancellation."
Can I transfer my ticket to someone else if I can't attend?
Yes. We can transfer your ticket by changing the name and contact details of the ticket holder. Please contact Galina at g.kukenko@imz.at with the new participant's name, email address, phone number, and position.
How do I get my badge, and where?
Collect it at the registration desk in MuseumsQuartier — just show us your valid personal identification and confirmation of registration. You can also access your ticket and invoice anytime via Payment & Billing in your profile.
- IMZ
